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Empathy
A training program for professionals who want to influence with integrity and trust
In dynamic work environments, empathy isn’t just a soft skill—it is a critical tool for influence. Yet, motivating others or addressing tension can often feel like walking a tightrope. It is all too easy to offer advice that feels top-down, or to shy away from difficult feedback for fear of damaging the relationship.
This training course transforms empathy into a concrete communication skill. During this highly practical program, you will explore:
Motivational Interviewing skills (OARS) to guide rather than dictate
Psychological drivers that boost autonomy and motivation
Structured frameworks for saying hard things clearly and respectfully
Collaborative techniques so advice lands well and is accepted
Digital strategies to reduce misunderstandings in email and chat
Whether you lead a team, manage change, or simply want to navigate high-stakes conversations with more ease, this course equips you with a repeatable toolkit to motivate others without eroding trust.
Communicate with connection.
Influence with integrity.
Lead conversations that count.
Live Sessions:
Thursday, February 5, 2026, 19:00 - 19:30 CET
Thursday, February 12, 2026, 19:00 - 19:30 CET
Thursday, February 19, 2026, 19:00 - 19:30 CET
Course Host: Philippe Gagneux
(After booking a place in the course, you will receive more details about logistics and what to expect during the live sessions.)
A training program for professionals who want to influence with integrity and trust
In dynamic work environments, empathy isn’t just a soft skill—it is a critical tool for influence. Yet, motivating others or addressing tension can often feel like walking a tightrope. It is all too easy to offer advice that feels top-down, or to shy away from difficult feedback for fear of damaging the relationship.
This training course transforms empathy into a concrete communication skill. During this highly practical program, you will explore:
Motivational Interviewing skills (OARS) to guide rather than dictate
Psychological drivers that boost autonomy and motivation
Structured frameworks for saying hard things clearly and respectfully
Collaborative techniques so advice lands well and is accepted
Digital strategies to reduce misunderstandings in email and chat
Whether you lead a team, manage change, or simply want to navigate high-stakes conversations with more ease, this course equips you with a repeatable toolkit to motivate others without eroding trust.
Communicate with connection.
Influence with integrity.
Lead conversations that count.
Live Sessions:
Thursday, February 5, 2026, 19:00 - 19:30 CET
Thursday, February 12, 2026, 19:00 - 19:30 CET
Thursday, February 19, 2026, 19:00 - 19:30 CET
Course Host: Philippe Gagneux
(After booking a place in the course, you will receive more details about logistics and what to expect during the live sessions.)